Privacy Policy
Kubo Chemicals Pvt. Ltd. — Effective date: 4 September 2026
Kubo Chemicals Pvt. Ltd. ("Kubo Chemicals", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you visit kubochemicals.com (the "Site") or submit an enquiry through our online forms or advertisements.
1. Information We Collect
We collect information in the following ways:
a. Information you provide to us
When you submit an enquiry, request a quote, or fill out a lead form (including forms shown as part of our Google Ads advertising), we may collect:
- Full name
- Email address
- Mobile / phone number
- Company name
- Any other details you choose to include in your message
b. Information collected automatically
When you visit our Site, we and our service providers (including Google) may automatically collect certain information through cookies and similar tracking technologies, such as:
- Pages visited and time spent on the Site
- Browser type, device type, and general location (city/region level)
- Referring website or advertisement that brought you to the Site
This information is collected using Google Analytics and the Google Ads conversion tag (Google tag) installed on our Site, which help us understand how visitors use the Site and measure the effectiveness of our advertising.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide quotes or product information
- Contact you about our products and services
- Improve our Site, products, and customer service
- Measure and improve the performance of our advertising campaigns
- Comply with legal obligations
We do not sell your personal information to third parties.
3. Cookies and Advertising
Our Site uses cookies and similar technologies, including Google Analytics and Google Ads. Google may use this data to measure ad performance and, subject to your consent where applicable, to show you relevant ads on other websites. You can learn more about how Google uses information from sites that use its services at: https://policies.google.com/technologies/partner-sites
You can control or disable cookies through your browser settings. Note that disabling cookies may affect how the Site functions.
4. Sharing of Information
We may share your information with:
- Service providers who help us operate our Site and advertising (e.g. Google, for analytics and advertising)
- Our employees and representatives, on a need-to-know basis, to respond to your enquiry
- Government authorities or regulators, where required by law
We do not share your personal information with third parties for their own independent marketing purposes.
5. Data Retention
We retain personal information for as long as necessary to respond to your enquiry, maintain our business records, and comply with applicable legal, accounting, or reporting requirements. Lead and enquiry data collected via Google Ads lead forms is retained by Google for a limited period (as described in Google's own policies) and is downloaded into our systems for follow-up.
6. Data Security
We take reasonable technical and organisational measures to protect the personal information we hold from unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request erasure of your personal information
- Withdraw consent to processing, where processing is based on consent
- Lodge a grievance regarding the handling of your personal information
To exercise any of these rights, please contact us using the details in Section 10.
8. Children's Privacy
Our Site and services are intended for business use and are not directed at children. We do not knowingly collect personal information from individuals under the age of 18.
9. Grievance Officer
In accordance with applicable data protection law, complaints or grievances regarding the processing of your personal information may be addressed to our Grievance Officer:
Name: Rahul Shinde
Designation: Head Sales and Marketing
Email: kcpl@kubochemicals.com
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Kubo Chemicals Pvt. Ltd.
Email: kcpl@kubochemicals.com
Phone: 022 2509 2430
Website: https://kubochemicals.com
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will post the updated policy on this page with a revised effective date.